Size and fit
The service was exceptional, the incorrect size was initially sent out to me but the ladies on the customer services number were both efficient and polite in getting the issue put right.
The quality of the shoes are way above what I was expecting, especially in this price range and are already my favourite (read most comfortable) footwear. The materials used really are first rate.
My deck shoes don't even appear wide fitting (God knows how their craftspeople do this!) and I will be a customer now for life. (Posted on 01/08/2013)