Delivery Information

TERMS AND CONDITIONS FOR DELIVERY OF GOODS

We are pleased to be able to send Chatham footwear all over the world so that as many of you as possible can experience comfort and style the Chatham way. 

The table below is a quick overview of our delivery charges and times for the UK. Read on for further information about remote areas as well as Europe and the rest of the world.  

United Kingdom

Delivery Type Delivery Charge How Long it Takes
Free UK delivery on orders over £100 Free 5-7 working days 
Standard UK delivery £4.50 5-7 working days
Express UK delivery £7.25 1-2 working days 

 

Delivery to the Channel Islands and other remote areas is calculated at checkout.

All dates quoted for delivery are estimated delivery dates only. They may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. We aim to dispatch all orders placed before 12pm on the same working day. Please refer to above table for delivery timescales. Orders placed after 12pm will not be dispatched until the next working day at the earliest.

Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock. All orders are charged at the time of the purchase, this includes any item which is back ordered.

Remote area shipping times

Some areas in the UK may take a little longer to deliver to. These vary by carrier and are broken down below:

UPS

Please allow an extra 4-5 working days for the below areas:

  • Aberdeen
  • Carlisle
  • Outer Hebrides
  • Isle of Man
  • Inverness (Highlands)
  • Kilmarnock
  • Kirkwall
  • Lancaster
  • Paisley
  • Perth
  • Isles of Scilly
  • Shetland Islands

YODEL

Please allow 1 extra working day for:

  • Aberdeen
  • Carrickfergus
  • Channel Isles (Jersey & Guernsey)
  • Isle of Man
  • Isle of Wight
  • Kilmarnock
  • Livingston
  • Omagh
  • Perth

Please allow 5 extra working days for:

  • Aberdeen (Shetland)
  • Argyll
  • Channel Isles (Sark)
  • Highlands
  • Orkney

For Truro, Scilly Isles, please allow 6 extra working days, and for Channel Isles, Alderney, please allow 7 extra working days.

For full details on remote shipping areas for YODEL visit: https://www.yodel.co.uk/remote-areas-and-transit-times

Europe & Rest of the World

When you are shopping on chatham.co.uk you can and select from the flag at the top of the screen your preferred shipping location. This will adjust all on site pricing to your chosen currency. Then when you decide to checkout you will be redirected through to our international checkout. Your order will go through our third-party partner and you will see that your payment method is charged by **Global-e/Chatham**.

Taxes & Duties

Taxes and duties are applicable depending on your shipping destination and the customer shall be liable for paying all duties & taxes on the shipment.

Delivery charges are constantly reviewed and will appear on the check out page before confirming your order.