Privacy Policy

Privacy Policy

Chatham Marine Limited is part of the Stuart Marsh Shoes Group. This privacy policy explains how we use any personal information we collect about you when you use this website.

Our promise to you.

As soon as you visit our site, engage with us or buy a product you become one of the Chatham family and we treat our family well.

What information do we collect?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How we use information about you

As soon as you visit our site, engage with us or buy a product you become one of the Chatham family and we treat our family well.
First and foremost, we will never sell or pass our customers data to any third parties. Your private information and data is extremely important to us, we want to make sure that you have every confidence in us as custodians of your data.

Marketing

If you’ve signed up for our email list then we will send you relevant emails about new products, special offers, shows we are at and general Chatham Marine news, you have the option on every email we send to unsubscribe. It’s incredibly simple and if you do we will never send you an (marketing) email again. If you buy from us again in future then you will receive emails relating to that transaction.

Chatham Marine Limited will NEVER share your personal information (provided during interaction with us) with any other organisations outside of our group.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email or write to us at the address below. We will respond with a copy of the information we hold within one month of receipt. If the request proves to be particularly complex or numerous we reserve the right to extend the period of compliance by a further two months. We will notify the individual within one month of the receipt of the request and explain why the extension is necessary. 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

We currently retain anonymized Analytics data for 26 months (to allow year on year comparisons to be made). To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Other Websites

Our website might contain links to other websites. This privacy policy only applies to this website so when you follow an external link to another website you should read their own privacy policy.

Changes to our privacy policy

We will keep our privacy policy under regular review wen we will place any updates on this page (marked with the date). This policy was last updated on the 10th May 2018.

How to contact us

Please don’t hesitate to contact us if you have any questions about our privacy policy or information we hold on you.

  • Email
  • Or write to us at: Chatham Marine Ltd, Hennock Court, Hennock Road East, Exeter, EX2 8RU